We are dedicated to ensuring maximum accessibility, responding to your inquiries in a timely manner. Our office staff are available to address your calls and emails during our office hours, while our management team is equipped to handle calls and respond to emails from any location, guaranteeing our availability to assist you.
Our office, telephone lines and emails opening hours are as follows.
| Day(s) | Office* | Phone Lines | Email** |
| Monday to Friday | 08:00 – 17:00 | 06:00 – 18:00 | 24 Hours |
| Saturday, Sunday & Bank Holidays | Closed | 06:00 – 18:00 | 24 Hours |
* These are the hours the office is scheduled to be staffed and open to visitors (by appointment only). The office may be staffed outside these hours.
** We monitor our emails very closely and usually respond very quickly during our office open hours. Emails received outside of our open hours may be replied to the next working day, if the query can not be answered while out of office.
How to get in touch…
We have a few ways you can get in touch with us, we have detailed them here for you…

Service Desk
Our Service Desk is available to assist with breakdowns, service requests, and advice on new catering equipment.
Call 0208 500 4736, option 1 or,
Email service@jss.limited

Accounts
Our Accounts help desk is ready to address any accounts payable or receivable enquiries you have.
Call 0208 500 4736, option 2 or,
Email accounts@jss.limited

Reception
If you are unsure who to contact, you can call our reception line for general queries or guidance.
Call 0208 500 4736, option 0 or,
Email admin@jss.limited
